Table Of Content
Princess sails from Port Everglades and Port Canaveral, so you can take Brightline to these stations for easy connections to your Princess cruise. For general travel information issued by the State Department, please visit the U.S. The Lotus Spa offers a tranquil environment where you can renew your mind and body with restorative spa therapies from around the world. Please note this information only applies if visiting Korsakov, Murmansk, St. Petersburg and Vladivostok.
Cancellation Policy
Alcoholic beverages that are purchased duty free from The Shops of Princess, or at ports of call, will be collected for safekeeping and delivered to the guest's stateroom on the last day of the cruise. By providing your credit card in advance, you are automatically registered for Express Check-Out. There is no need to visit the Guest Services Desk to settle your account.
Luggage Valet
Youth programs Princess offers our Camp Discovery Youth Program, where your little ones will have engaging, supervised activities designed specifically for them. The Treehouse (for ages 3-7) and The Lodge (for ages 8-12) give kids the chance to enjoy everything from arts and crafts, game tables, movies, and more. Please remember to have your Medallion device, mobile device with the Princess® Cruises App downloaded, and your luggage tags when you get to the terminal. Pregnant women are not allowed to sail if they are entering the 24th week of their pregnancy by the last day of the cruise. Norovirus is a very contagious virus that causes vomiting diarrhea.
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If you are using a credit card to pay for your onboard charges on an AUD currency sailing, a surcharge fee of 1.1% will be applied (regardless of cardholder nationality). Canadian Permanent Residents are required to present a valid passport and Landed Permanent Resident Card at cruise check-in. For most excursions, there is no minimum age for children as long as they are accompanied by a parent or guardian.
Book Air Travel
Many water shuttle ports do not provide wheelchair access so even if the guest can board the water shuttle, they may not be able to disembark ashore. Again, the shore-side facilities, movement of the water shuttle, weather and tidal conditions can also preclude the use of the water shuttle. The following information is provided as general guidance for U.S. and Canadian passport holders. Princess assumes no responsibility for advising guests of such requirements. When minors (any guest under the age of 18) are traveling with only one adult 21 years of age or older, Princess requires that all guests possess a valid passport.
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The Beach House offers teens a range of activities including teen only dance parties, sports tournaments and talent shows. Those seeking a creative retreat will enjoy hip-hop dance classes, T-shirt painting, casino nights, mocktails, pizza parties or special teen-only dinners. Infants/Young Children and Swimming Pools Parents/guardians are reminded to bring their children dressed in appropriate attire with towel and sunscreen. Youth staff will not conduct children's activities in the adult or splash pools. Parents must supervise their children at all times when using the pools. Infants and young children in diapers and/or swim diapers, and children who are not toilet trained are NOT permitted in any of the pools or spas due to public health concerns.
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Shore Excursions
Effective October 1, 2019, most nationalities with a visa waiver for New Zealand, including United States and Canadian passport holders, require an Electronic Travel Authority (ETA) to visit New Zealand. Visa requirements for U.S. and Canadian citizens are listed on the guest's Travel Summary under "Notices," if applicable. All other nationalities, including those with U.S. or Canadian resident status, are responsible for verifying visa requirements for each port visited during the cruise. Promotion is only applicable to Princess current and prospect guests. The 15% off promotion is only applicable for SMART and PREMIUM fares.
Packing for Your Cruise
While you are on board, your daily charges will be authorized at close of business each day with your card provider. Due to this, on extended voyages (in excess of 30 days) your credit card on file will need to be settled at or before the 30-day mark as a result of this authorization timing limit. Following this mid-voyage settlement, a new authorization will be placed on your credit card on file and be settled again at the end of your voyage. 3rd party credit cards will not be accepted for charges on board since the cardholder needs to sign for the charges. †We have implemented this requirement because we want to ensure that your party remains together should an emergency arise that requires one or more members to be disembarked in a non-U.S. We cannot guarantee that all members of your party will be allowed to disembark with just a WHTI-compliant document or birth certificate.
Department of Homeland Security requires that before your cruise, you provide the address at which you will be staying in the U.S., post-cruise. So we want to make sure you know you’re responsible for meeting all the documentation and proof-of-citizenship requirements for your travel. Check out the guidelines below, as the last thing we want is for you to be denied boarding. For voyages that begin or end in Shanghai and visit no other Chinese port (with the exception of Hong Kong), guests may be eligible for the 144-hour Visa-exemption Transit Policy. Please visit the Travel China Guide website for additional details.
For longer voyages, we recommend obtaining a double-entry visa valid for six months to ensure validity upon arrival and throughout your stay in China. U.S. passport holders are automatically issued a multiple-entry visa, valid for up to 10 years. Many foreign countries require any single parent or guardian to bring a permission slip for the minor to travel abroad.
The Access Office works in partnership with our Shore Excursion department who will assist and advise you directly of your options. Please be advised that accessible shore excursions may not be available in some international ports. Beginning 75 days prior to sailing, you can print your luggage tags once the booking is paid in full and we’ve been provided with all your guest immigration information and credit card registration. Your mobility device must be securely stored in your stateroom when not in use.
Brightline brings you world-class hospitality and reliable travel solutions. Enjoy an eco-friendly ride with comfortable seats, complimentary Wi-Fi and more. Visit our Cruise Ports & Hotels page for general port information (including driving directions to the port) and hotel packages.
This text reader is available to be enabled upon request to our Guest Services team. You’ll need to accept the terms and conditions of the Passage Contract before your cruise. One of the best things about cruising with Princess is the convenience of being able to charge all your onboard expenses to your stateroom.
Failure to present appropriate vaccination documentation at embarkation will result in guests being denied boarding. In some ports, the ship anchors offshore and guests transfer to shore by water shuttles. When a water shuttle is required, guests using mobility devices will not be transferred into or out of the water shuttle, if lifting in excess of the above limitation is required.
This is to ensure that you are not inconvenienced by immigration clearance during your cruise and where face-to-face inspection is not required. We recommend you bring a second government-issued photo ID if you want to have one with you while in port. Requests for interpreting services should be made at the time of booking through the Access team and are subject to the availability of qualified interpreters. If there are other guests onboard who also require the assistance of interpreters, they are shared.
Children who are not potty-trained are not permitted in hot tub or pool facilities. If you will require oxygen supplementation during your sailing, please contact our Health Services Team by emailing You will be asked to send a letter or prescription from your doctor. You will also be required to let us know the type of equipment you will be using and whether you will be bringing your own supplies or if you will be having the equipment delivered to the ship. Guests undergoing dialysis should be aware that our ships’ medical facilities are similar to those of an urgent care center.
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